FAQs
Do you need help?
If you have any questions or concerns, our customer support team is here to help. You can reach out through the 'Contact Us' page on the website or email us at info@familiahomewear.com
How do I determine my size when purchasing home clothes from your website?
We provide a detailed size chart for each product to help you find the perfect fit. Be sure to refer to the size information on the product page, and if you have any questions, our customer support team is here to help.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards and other secure online payment options. You can find the full list during the checkout process.
How can I track my order?
Once your order has shipped, you will receive a confirmation email with your tracking number. You can use this number to track the delivery status of your order on our website or through the shipping company.
Do you offer international shipping?
Currently, we only offer shipping within Egypt. We are working on expanding our reach, so stay tuned for future international shipping updates.
Are your products produced ethically?
Yes, we prioritize ethical practices in our production process. We work closely with manufacturers who adhere to ethical standards, ensuring fair labor practices and safe working conditions.
How can I contact customer support for further assistance?
If you have any questions or concerns, our customer support team is here to help. You can reach out through the 'Contact Us' page on the website or email us at info@familiahomewear.com